Wellness & Support FAQs
Counseling FAQs
What is short-term Solution-Focused Brief Therapy
Short-Term Solution-Focused Brief Therapy (SFBT) is a goal-oriented, evidence-based therapeutic approach that helps people focus on solutions rather than dwelling on problems. It’s designed to be short-term, often just a few sessions, and concentrates on helping people identify strengths, build on past successes, and take concrete steps toward positive change.
What are the seven key elements of Solution-Focused Brief Therapy?
Therapists use the seven key elements of Solution-Focused Brief Therapy (SFBT) to help clients identify solutions and move toward change. These are:
1. Focus on solutions, not problems
2. Clients are the experts in their own lives
3. Goal-oriented conversations
4. Exploring exceptions, or identifying when a problem is less intense
5. Scaling questions on a 1-10 scale
6. Miracle question
7. Small steps lead to big change
How many counseling sessions am I eligible for?
The Partnership for Ontario County provides up to 12 free counseling sessions for Ontario County residents and up to 15 free sessions for students of Geneva School District and their families.
How long is a typical counseling session?
Clients are typically booked for one-hour sessions, although longer or shorter sessions may be scheduled if necessary.
Who should I reach out to with questions?
Contact the Partnership for Ontario County prior to your first appointment. You can contact us by phone at (585) 396-4554, or email [email protected]. Following your first appointment, your counselor will provide you with their preferred contact information, which will be used for further communication.
How do I know where my appointment will be?
Once you’re scheduled, you will receive an email with the date, time, address, and directions for your appointment.
Food Pantry FAQs
When is the Canandaigua Pop-Up Food Pantry?
The Canandaigua Pop-Up Food Pantry is typically held on the last Monday of each month, though the schedule sometimes varies. Food distribution begins at 10 a.m. and continues until all food is gone. For specific dates, check out our events calendar or subscribe to our newsletter.
Where is the Canandaigua Pop-Up Food Pantry?
The Canandaigua Pop-Up is located at the Town of Canandaigua Highway Department Barn at 5440 Route 5 & 20 in Canandaigua. Enter on Buffalo Street, and pull around the right side of the building to pick up food.
Do I need to bring identification with me?
No identification is required.
What food items are available?
We offer a variety of both perishable and non-perishable food items, including canned foods, meat, and fresh produce.
How do I get the food?
Pull your car into the line, and a volunteer will greet you. When the food is ready for distribution, you will drive through the barn and volunteers will put the food in your car.
Do I need to register in advance?
No, but arriving early is recommended as lines get long fast.
Letters & Lattes FAQs
What is Letters & Lattes?
Letters and Lattes is a safe space for individuals age 15–22 to meet and exercise their artistic talents. Art projects are decided upon entirely by the participants.
Is previous art experience required?
No previous experience is required. All people age 15–22 are welcome and invited to join.
Where is Letters & Lattes located?
We are located at ArtSpace36 at 36 South Main Street Canandaigua, NY 14424.
When is Letters & Lattes?
Letters and Lattes takes place every Thursday from 6:30 p.m. to 8:00 p.m.